Maple Heights Health Center

New patient ready to start mental health care?

Start a 90-minute New Patient Visit now by using video (available Mon-Fri, 9am-4pm). Or, schedule an appointment.

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Maple Heights Health Center Contact Info and Hours

Contact Info
Address | 21100 Southgate Park Blvd. Maple Heights, OH, 44137
Main Phone | (216) 663-6100
Pharmacy Phone | (216) 395-1060
Fax | (216) 663-7113

Building Hours
Monday-Thursday | 7:45am-7:00pm (telehealth available later)
Friday | 7:45am-5:00pm

Walk-In Hours
Mental Health/Addiction Recovery New Patient Assessment | Monday-Friday | Arrive between 9:00am-4:00pm
Primary Care New or Established Patients | Monday-Friday | Arrive 30 minutes prior to the Primary Care closing time listed

Notice: Weapons Detection Screening

For the safety and security of our patients, visitors and team members, Signature Health has implemented a weapons detection system. Individuals entering the health center will be subject to screening. We appreciate your cooperation and understanding as we work to maintain a safe environment for everyone. Items that some individuals may carry regularly, such as pocket knives, box cutters, and pepper spray, should be left in the car or at home (and will need to be left with the security officer if found and a car isn't available for safekeeping). Firearms are not allowed to remain in the building under any circumstances. If you have any questions, please call the office and ask to speak with the RN Site Manager.

Maple Heights Health Center Services

Mental Health

We offer counseling and psychiatry services for children and adults with mental health concerns. This includes specialized therapy for trauma (EMDR), and case management services.

Hours
Monday-Thursday | 7:45am-9:00pm
Friday | 7:45am-5:00pm

Mental Health Services

Addiction Recovery

Recovery from opioid, drug, alcohol, or gambling addiction starts here. Each patient receives comprehensive care, which may include Medication-Assisted Treatment (MAT), our Intensive Outpatient Program (IOP), and more.

Hours
Monday-Thursday | 7:45am-9:00pm
Friday | 7:45am-5:00pm

Addiction Recovery Services

Primary Care

We provide services to patients of all ages including physicals, treatment for common illnesses and injuries, vaccinations, screenings, prevention or management of chronic conditions, infectious diseases, and sexual and reproductive health.

Hours
Monday-Wednesday, Friday | 9:00am-5:00pm
Thursday | 9:00am-7:00pm

If you are new to primary medical care, you can schedule your first appointment here with a Maple Heights provider.

Primary Care Services

Pharmacy

Fill your prescriptions at Signature Health Pharmacy, with pick up, free mailing and delivery options available.

Hours
Monday-Wednesday | 8:00am-5:00pm
Thursday | 8:00am-7:00pm
Friday | 8:00am-4:30pm

Phone | (216) 395-1060

Pharmacy Services

Laboratory

On-site blood draws and lab services make screenings simple and convenient for our patients.

Hours
Monday-Wednesday, Friday | 8:30am-5:00pm
Thursday | 9:30am-6:00pm

The last urine screening will be 15 minutes before the lab closing time listed, and the last blood draw will be done 30 minutes before the lab closing time listed.

Lab Services

Frequently Asked Questions

How can I get help as a new patient?

If you have 60-90 minutes available now, you can speak with a counselor over video for an assessment (Mon-Fri, 9am-4pm).

To schedule an appointment, call, chat or book your spot online.

Do you offer transportation?

Yes, to qualifying patients. If you are regularly unable to make it to your appointments because of lack of transportation, please let us know.

Click here to learn more about Greater Cleveland Regional Transit Authority (RTA) routes. If you need assistance, call the RTA Community Connection Line at 216-621-9500. It is staffed Monday-Friday, 7 a.m.-6 p.m. An RTA staffer will answer your questions. Be prepared to provide them with the address of your current location and the address of your destination.

How do I pay for care?

Signature Health accepts:

Medicaid
Traditional Medicare
Some Medicare Advantage plans

For patients without insurance, we offer a sliding fee scale program for those who qualify. This means payment is based on your income and household size. We can also help get new patients set up with Medicaid. See a list of accepted insurances.