Access Your Signature Health MyChart
Gain secure, 24/7 access to your healthcare information with MyChart, your Signature Health patient portal.
What You Can Do with MyChart
- Send non-urgent messages to your care team
- Complete Pre‑Check‑In up to 2 days before your visit
- Request appointments or medication refills
- View test results, provider notes, visit summaries, and your Signature Health medical records
- Review and update medications, allergies, and immunizations
- Receive reminders and questionnaires from your provider
- Choose paperless billing
New to MyChart? Create your Signature Health Portal Login
If you’re an established patient, you can create your Signature Health MyChart account in one of these ways:
1. Complete the online activation form
2. Ask a member of your care team during your visit
3. Call 440‑578‑8217 or email sh-mychartsupport@shinc.org
3. Call 440‑578‑8217 or email sh-mychartsupport@shinc.org
Once you receive your activation email or text, just follow the prompts to set up your username and password.
Access + Mobile App
Access MyChart patient portal anytime.
Once your account is active, you can log in to the Signature Health patient portal 24/7 from your computer—or download the free MyChart app from the App Store or Google Play.
MyChart Help & Support
Need help with Signature Health MyChart login or account access?
- Call 440-578-8217
- Email sh-mychartsupport@shinc.org.
Looking for guidance?
- View OCHIN’s MyChart Patient User Guide
- Watch how‑to videos in MyChart (Menu → Resources → Learning Library)
What is OCHIN?
Signature Health partners with OCHIN, a health information technology organization, to provide patients with secure online access to their medical records through MyChart.
Proxy Access: Helping Manage Someone Else's Care
Proxy access allows a parent, guardian, or caregiver to view and manage someone else’s MyChart account when appropriate. Please complete the appropriate form to request proxy access for a MyChart account.
- Parent or Court-Appointed Guardian Request for MyChart Caregiver Access (for minor patients or adult patients with guardian)
- Request for MyChart Caregiver Access (for adult patients)
Access is granted based on patient permission and applicable privacy guidelines.