Willoughby
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Willoughby
Signature Health’s team in Willoughby cares for both children and adults. We offer mental health, addiction recovery, primary medical care, infectious disease, and pharmacy services—through in-person and telemedicine appointments. Several different counseling groups are available to meet our patients’ needs, as well as free, walk-in screening for HIV, hepatitis C and sexually transmitted infections (STIs).
To establish mental health or addiction recovery care with Signature Health, patients must complete a 90-minute diagnostic assessment (DA) to determine appropriate services. These appointments are typically scheduled in advance, but we also offer walk-in DAs so individuals can quickly access support when they make the decision to get help.
Annex: Some counselors see patients across the street from our main office, at the Willoughby Annex (38879 Mentor Ave.), between the hours of 8am and 5 pm, Monday - Friday.
If this is a life-threatening emergency, please go to your nearest emergency room or dial 911.
For non-emergency situations (domestic violence, food/shelter, etc.), dial 211 to speak to a live operator.
Hours

(440) 953-9999
38882 Mentor Ave.
Willoughby, OH, 44094
Fax: (440) 918-3839
Counseling and Addiction Recovery Hours:
Mon-Thurs: 7:45am-9:00pm
Fri: 7:45am - 5:00pm
Annex: Mon-Fri: 8:00am-5:00pm
Walk-in Hours (for assessments)
Mon-Fri: Please arrive between 9:00am-2:30pm
Learn More
Primary Care Hours:
Mon: 9:00am-7:00pm
Tues-Fri: 9:00am-5:00pm
Pharmacy Hours:
Monday-Friday: 8:30am-5:00pm
Please let us know if you need prescriptions delivered.
Pharmacy Phone Number:
(440) 954-3333
Laboratory Hours:
Behavioral Health Lab
Mon-Fri: 8:30am-4:30pm
Primary Care Lab
Mon: 10:30am-6:30pm
Tues-Fri: 8:30am-4:30pm