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On Friday, April 26, our Maple Heights Pharmacy will reopen from 8am-4:30pm, but the Maple Heights office will remain closed for in-person appointments. Patients with scheduled appointments are being contacted to reschedule or move to telehealth or another Signature Health location. Please check back for updates and call (216) 663-6100 with any appointment-related questions.

Infectious Disease Services

Signature Health's Infectious Disease program focuses on prevention, education, rapid screening and timely treatment of common infections. Our team works together to remove barriers to care, including for the LGBTQ+ community. 

Free Walk-in Testing for Hep C & HIV

  • Free HIV tests available for ages 13+
  • Free Hep C tests available for ages 18+
  • Ask for a "free test" at check-in
  • No need to register as a patient
  • The test is a simple finger prick
  • Results are typically available on the same day in as little as 30 mins
  • Your tester will discuss prevention and medications like PrEP and PEP
  • If needed, your tester will connect you with treatment

Walk-in Screening Hours at Signature Health Locations

Ashtabula

Mon - Fri 9 am to 3:30 pm

Beachwood

Mon - Fri 9 am to 3:30 pm

Lakewood

Mon - Fri 9 am to 3:30 pm

Maple Heights

Mon, Tues, Weds, Fri 9 am to 3:30 pm

Thurs 9 am to 5:30 pm

Painesville

Mon, Weds, Thurs, Fri 9 am to 3:30 pm

Tues 9 am to 5:30 pm

Willoughby

Mon 9 am to 5:30 pm

Tues, Weds, Thurs, Fri 9 am to 3:30 pm

Community-Based Screening Events for HIV and Hepatitis C

Morley Library in Painesville

3rd Tuesday of the Month 4 pm to 6 pm

Project Hope for the Homeless

4th Tuesday of the Month 7 to 8:30 pm

Signature Health Mobile Clinic

Click link to check schedule

Additional Testing and Treatment for Sexually Transmitted Infections (STIs)
Our primary care and infectious disease providers also offer screenings and treatment/symptom management for these STIs:
  • Chlamydia
  • Gonorrhea
  • Syphilis
  • Trichomoniasis (trich)
  • Genital herpes
For these tests, you can make an appointment at any Signature Health location by calling 440-578-8200, or we're usually able to accommodate walk-in patients. Results are not available on the same day, and you'll need to register as a Signature Health patient to receive these tests.
We accept Medicaid, Traditional Medicare, and some Medicare Advantage plans. A sliding fee scale is available for qualifying individuals who are uninsured or underinsured.
Walk-in sexual and reproductive health clinics for teens also are available in Ashtabula and Painesville.

Care for Common Infections

Signature Health providers care for patients living with viral hepatitis, HIV, and other sexually transmitted infections (STIs). They work with each patient on an individualized plan that may include medication or other treatment options. As needed, patients also can be connected with primary care, counseling, psychiatry, addiction recovery, and case management services within Signature Health. 

To make an appointment with an Infectious Disease provider, please call (440) 578-8210