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Willoughby

Signature Health offers drop-in options for new patient visits, or you can schedule online, by phone, or by chat.

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Willoughby

Signature Health’s team in Willoughby cares for both children and adults. We offer mental healthaddiction recoveryprimary medical careinfectious disease, and pharmacy services—through in-person and telehealth appointments. Several different counseling groups are available to meet our patients’ needs, as well as free, walk-in screening for HIV, hepatitis C and sexually transmitted infections (STIs).

To establish mental health or addiction recovery care, patients complete a 90-minute assessment to determine appropriate services. These appointments are typically scheduled in advance, or we offer some walk-in slots Monday through Friday. To schedule a new patient assessment, you can call the office, schedule online, or live chat a patient services team member during business hours. 

Hours

(440) 953-9999
38876 Mentor Ave.
Willoughby, OH, 44094
Fax: (440) 918-3839


Building Hours:
Mon - Thurs: 7:45am-7pm (telehealth available later) 
Fri: 7:45am - 5pm 


Counseling and Addiction Recovery Hours:
Mon-Thurs: 7:45am-9:00pm (telehealth only after 7pm)
Fri: 7:45am - 5:00pm

Walk-in Hours (for mental health and addiction recovery assessments)
Mon-Fri: Please arrive between 9:00am-2:30pm
Walk-in slots available on a first-come, first-served basis and may only be available via telehealth. Learn More 


Primary Care Hours:

Mon: 9:00am-7:00pm
Tues-Fri: 9:00am-5:00pm


Pharmacy Hours:

Monday - Wednesday and Friday: 8am - 5pm
Thursday: 8am - 7pm

Please let us know if you need prescriptions delivered. 
Pharmacy Phone Number:
(440) 954-3333


Laboratory Hours:

Monday-Wednesday, Friday: 8:30am-5:00pm
Thursday: 8:30am-6:00pm

***The last urine screening will be 15 minutes before the lab closing time listed, and the last blood draw will be done 30 minutes before the lab closing time listed.