You deserve the best clinical care possible. That happens when your care team can visually see you, and you can see them—either in person or using video. Signature Health uses Doxy.me when patients choose to do a visit remotely. It is a secure link and does not require downloading an app.  

Using video has several benefits. It allows your provider to monitor you more closely for symptoms and health concerns. It also helps maintain focus during the visit. Our providers rely on both verbal and nonverbal communication to provide high-quality treatment.  

If you choose a telehealth visit, here’s what we need from you: 

• Find a quiet space for your visit that is free of distractions. It’s not okay to be driving or in a public place.  
• If you are at home or at work, ensure privacy by closing the door.  
• Your provider will be able to see you on video during the visit.

Please note that with the COVID-19 Public Health Emergency ending in May 2023, we are working with our providers to transition (whenever possible) audio-only phone call visits to visual Doxy.me visits in the coming months.