COVID-19 testing continues to operate smoothly at our Ashtabula, Willoughby, and Maple Heights locations.  Our testing criteria is continuously evaluated and updated by Dr. Hoehnen and Dr. Wagner.  Currently, testing is available to individuals with symptoms for COVID-19, with priority given to the following situations: 

• Those working in healthcare and/or congregate living settings
• Residents of congregate living settings
• First responders/public health workers
• Those age 65 and older and/or with underlying chronic health conditions

• If you are a Signature Health patient and experiencing coronavirus symptoms, please call the hotline before coming into the office. The hotline number is 440-578-8203.  Symptoms include cough, fever, or shortness of breath. Not sure? That's OK.  Call us anyway.  We have nurses available to answer your questions.
• Coronavirus testing is now available at our Ashtabula and Willoughby locations, by appointment only.
• Due to coronavirus, we are changing the hours of operation for our sites to 8am-5pm for any patients that may still need to come into the office to receive care. Our providers will still offer extended evening hours for telehealth or telephone appointments.
• To slow the spread of COVID-19, it is requested that all patients and visitors bring their own cloth face covering and wear it while inside the Signature Health facility.  Instructions for making a cloth face covering with commonly available household items can be found here.
• During in-person visits, we are limiting guests to essential caregivers or parents/guardians.
• Our counseling, psychiatry, primary care, and infectious disease appointments will be offered by telehealth or by telephone. All you need to attend a telehealth appointment is a high speed internet connection and either a computer with a webcam or a smartphone. Please give us a call to schedule a telehealth or telephone visits at 440-578-8200. We will see patients for in-person visits in office only when clinically necessary.
• If you participate in group therapy, your group leader will be reaching out to you with information on how to participate. If you are unable to participate in telegroup appointments, your group leader can offer you individual counseling sessions instead.
• If you have a prescription at our pharmacy, we offer medication mailing services, delivery, and curbside pick-up at all of our locations. Please contact the pharmacy where you normally pick up your medications to switch to receiving your prescriptions by mail or by delivery.
• The cash price for COVID-19 testing is $69.00. This testing is covered by most insurance plans at no cost to the patient and Signature Health will not charge any patient for this testing. This price is being published as required by Section 3202(b) of the CARES Act.

Cough

Fever

Shortness of breath / difficulty breathing

We now have a COVID-19 Nurse Hotline 440-578-8203 available for established patients of Signature Health. Nurses are available Mon-Fri 9-5 to answer your coronavirus-related questions. If you are interested in becoming a patient of Signature Health, please call 440-578-8200 to schedule an appointment today.

For all additional questions or concerns regarding COVID-19 (Coronavirus), check back regularly on this webpage or refer to the Centers for Disease Control, the Ohio Department of Health, or the World Health Organization.