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Connect Someone with Care

Do you work for a hospital, social services agency, court, school or community organization and would like to refer a patient to Signature Health? Be the link to hope when it’s needed most and connect individuals with healing and support.

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Submit an Online Referral Form

Submit an online referral form and our team will follow-up with the individual within 48 hours to help get them scheduled and connected with services.

Complete Form
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Online Scheduling for New Patients

Help new patients self-register and schedule online for Mental Health, Addiction Recovery, and Primary Care services. Online form available 24/7.

Schedule Online
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Online Drop-In for New Mental Health and Addiction Recovery Patients

Help the patient get started now. The patient will need 60 minutes to register and speak with a counselor via video. Have insurance info ready, allow camera and mic access, and be in a private, quiet space before starting. Available Monday-Friday, 9am-4pm.

Start Now
Insurance

Review the Medicaid and Medicare plans accepted by Signature Health and learn more about the Sliding Fee Scale program and other options. 

Group room with chairs in a circle Residential Facilities

Signature Health has residential facilities in Ashtabula, Cuyahoga, and Lake counties. Visit the page of each residential facility to learn about the referral process specific to that facility. 

Contact Our Referral Team

Reach our referral team Monday-Friday between 7:30am and 5pm.

Email: sh-referral@shinc.org
Fax: 440-974-8816 

Call 440-578-8211

Request Materials

If you'd like to request hard copies of Signature Health's brochure to share with your patients or constituents, please contact us with your name, organization and mailing address.

Download Brochure

Release of Information Form

Patients must complete a Release of Information (ROI) form before our team can share updates with external providers or organizations or coordinate care on their behalf.
Complete Form

Stories of Hope: Hear From Our Patients

"My whole mental health team is awesome! I don't think I could have hand-picked a better team for me."
- Patient at our Lakewood location

"My life has improved greatly since counseling at Signature Health. It has provided me an open, safe space for me, and my counselor has given me tools and taught me coping skills to better manage my symptoms."
- Patient at our Painesville location

"I couldn't be happier with my relationship with my counselor. During my most difficult times, she has kept my safety as a top priority. She gets me."
- Patient at our Willoughby location

"My psychiatrist is kind, motivational, and above all, caring. She always includes my feelings in my care. Sometimes I think I am still here because of her. She gives me hope."
- Patient at our Lakewood location

"Signature Health's comprehensive approach and the gentle guidance of the staff has completely changed the way I feel about my overall health."
- Patient at our Maple Heights location

"I am very grateful for Signature Health and incredibly grateful for my provider. I honestly do not know where I'd be in life without her."
- Patient at our Ashtabula location

"Thank you to Signature Health for helping me have a better life and be free from drugs."
- Patient at our Willoughby location

"My psychiatrist listens attentively and remembers important details about my life and symptoms. I feel respected and safe to talk about difficult thoughts and emotions without being judged. Because of this support, my mental health has improved, and I have more hope about my future."
 - Patient at our Lakewood location