Contact Us
Contact us today to begin your mental health and physical health journey.
Call Patient Services
Speak with a Patient Services Representative Monday-Friday from 7:30am-5:00pm to help answer questions about mental health services near you, schedule appointments, etc. If you are calling after hours, please follow the phone menu prompts.
Call the Signature Health Pharmacy
Speak with a pharmacy team member about prescription refills, free mailing and delivery services, or any questions you may have.
Live Chat
Chat with a Patient Services Representative Monday-Friday from 7:30am-5:00pm, to help answer questions, schedule appointments, etc.
MyChart
Request a future appointment or medication refill, or send messages to select members of your care team for non-urgent medical advice via MyChart.
Call 440-578-8217 or email sh-mychartsupport@shinc.org for MyChart questions and support.
Medical Records Request
Submit a Medical Records Request Form online or access the print version. Email sh-medicalrecords@shinc.org with any questions.
Medical Records Fax Number: 440-269-2551
Academic Placement Opportunities
Signature Health is committed to offering students and recent graduates opportunities to build their skills and launch a successful career. Visit our Academic Placements page for more info.
Complete the form below as a first step in exploring a potential placement opportunity with us. Email SH-AcademicPlacement@shinc.org with any questions.
Emergency & Mental Health Crisis Services
Medical Emergency
If this is a life-threatening emergency, please go to your nearest emergency room or dial 911.
Information & Referrals for Social Services
For information and referrals to social services and local resources (e.g., housing, food, utilities, clothing, etc.), dial 211 to speak to a live operator.
Mental Health Crisis & Suicide Prevention
If you or a loved one is experiencing suicidal thoughts and needs immediate assistance, please call one of these resources:
- Lake County Crisis Hotline | 440-953-8255 (TALK)
- Cuyahoga County: Frontline Service Crisis Hotline | 216-623-6888
- Ashtabula County: Suicide Prevention Crisis Hopeline | 800-577-7849
- National Suicide and Crisis Lifeline | 988