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Primary Care Services

From preventive care and annual checkups, to chronic disease management and everyday illnesses, Signature Health provides primary care services for patients of all ages. New and existing patients can also access primary care through convenient drop-in visits during regular business hours.

Connected Care. Better Health.

At Signature Health, primary care is part of a whole-person approach to health. Our providers work together with pharmacy, lab, mental health, and addiction recovery services to support your overall well-being.

Schedule a New Patient Appointment Meet Our Primary Care Providers

Primary Care Services for All Ages

Signature Health is proud to be recognized as a Patient-Centered Medical Home. Our primary care team provides a wide range of services to help patients stay healthy and access coordinated care.


Preventive Care
Annual checkups • Vaccines • Health screenings • Sports physicals

Sick Visits
Illness • Minor injuries • Same-day visits

Manage Chronic Conditions
Diabetes • High blood pressure • Asthma • High cholesterol

Sexual & Reproductive Health
Birth control • STI testing • Screening exams • Pregnancy testing

Primary Care Hours

Ashtabula

Mon - Fri 9am-5pm

Beachwood

Mon - Fri 9am-5pm

No on-site provider on Mon or Fri

Lakewood

Mon, Thurs, Fri 9am-5pm

Wed 8am-1pm (telehealth only; except no primary care available on the 3rd Wed. of the month)

Maple Heights

Mon, Tues, Weds, Fri 9am-5pm

Thurs 9am-7pm

Painesville

Mon & Tues 9am-7pm

Weds, Thurs, Fri 9am-5pm

Drop-In Hours Monday-Friday | 9:00am-4:00pm

Willoughby

Mon 9am-7pm

Tues, Weds, Thurs, Fri 9am-5pm

Primary Care Drop-In Hours

To expand access to care, we encourage new and existing patients to drop in for primary care services during hours of operation, arriving at least 30 minutes before closing, unless otherwise specified above.

  • After you check in, a nurse will meet with you within about 30 minutes
  • After your nurse visit, we’ll explain your next steps
  • If you need to see a provider, there may be a longer wait as we balance both scheduled visits and drop‑in care

Connected Care, All in One Place

Your health needs are unique. That's why Signature Health offers a variety of services that complement primary care and can help support your health and well-being in one convenient location.

Pharmacist showing patient where to sign for a prescription medication Pharmacy

Fill your prescriptions at Signature Health Pharmacy with free mailing and delivery options, custom medication packs, and automatic refills available. On-site pharmacy services make treatment simple, convenient, and affordable.

Lab Services
Complete routine lab work, including blood draws and urine screenings, at your Signature Health location for a more convenient, connected care experience.
Sexual & Reproductive Health Services
We offer low-cost or no-cost options for confidential sexual and reproductive healthcare. Access birth control, STI testing, wellness services, education, and more in a respectful, supportive environment.
Infectious Disease Services
Free, drop-in HIV and hepatitis C screenings are available without even establishing care with Signature Health. If treatment, prevention services, or additional support are needed, our care team can connect you to ongoing care.

Frequently Asked Questions

How can I get help as a new patient?

To schedule an appointment, call, chat or book your spot online.

Do you offer transportation?

Yes, to qualifying patients. Each of our locations is also located near a main bus route for patient convenience. If you are regularly unable to make it to your appointments because of lack of transportation, please let us know.

How do I pay for care?

Signature Health accepts:

  • Medicaid
  • Traditional Medicare
  • Some Medicare Advantage plans

For patients without insurance, we offer a sliding scale fee program for those who qualify. This means payment is based on your income and household size. We can also help get new patients set up with Medicaid. See a list of accepted insurances.

“I love my care team. I've seen so many doctors and they've never cared about what was going on with me. This was the first time I've had a provider that's actually cared about me.”
– Maple Heights patient