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FAQ

How quickly can I get help?
We offer same day and next day help for both counseling and psychiatric evaluations for adults through the Signature Access Clinic. The Access Clinic helps you to avoid long waits for walk-in appointments by providing you with a scheduled appointment within 24-48 hours of your call. Children and adolescents can usually be scheduled within one week.

How do I get an appointment?
Call any of our offices to schedule an appointment:
Ashtabula County (Ashtabula) - 440.992.8552
Lake County (Willoughby) - 440.953.9999
Cuyahoga County (Maple Heights) - 216.663.6100
Cuyahoga County (Beachwood) - 216.831.6466
Painesville (Primary Healthcare) - 440-853-1501


What health insurance do you accept?
Signature Health Inc. accepts Medicaid, CareSource, Buckeye, United Health Care, Paramont, Molina, and Medicare. We also offer a sliding scale fee schedule for those who qualify. If you have private insurance, we would love the opportunity to provide your care. Although payment is expected at the time of service, we will give you the documentation you need to submit your own claim to your insurance company. If you are a Lake County or Ashtabula County resident, you may qualify for grant services. For more information, call 440.953.9999.

What age groups do you work with?
Signature Health maintains a highly accomplished staff of psychiatrists, nurses, counselors and case managers who work with children, adolescents, and adults of all ages. Our counselors and psychiatrists have worked with clients as young as 2 years old. Substance abuse services start at age 12.

News Feed

News Feed
08/19/19
Jonathan Lee & Dr. Sarah Hoehnen - Signature Health - and a New HIV Program
08/12/19
Signature Health gives a BIG THANK YOU to our 8th Annual Signature Heath Golf Outing Event Spons...
06/17/19
Sunday August 18, Signature Health will be hosting its 8th annual Golf Outing at the Powderhorn ...
05/06/19
Metro Park HikingChagrin River ParkMay 23, 2019 @ 11amRAIN OR SHINEWe will be hiking/walking dif...
05/06/19
We will be hiking/walking different Metro Parks in Lake County, starting at Chagrin River Park @...

Testimonials

“Signature Health has changed my life for the better. DBT saved my life. Learning new skills for self-preservation and emotional health is a big plus for me!”
— Lisa M.