News

Signature Health Awarded $10,000 Grant from the United Way of Lake County to Support Mental Health Care at Home for Older Adults

Wed, 16 Jul 2025 12:00:00 Z

Kirtland, OH—Signature Health is pleased to announce a generous $10,000 grant from the United Way of Lake County, which will bolster the organization’s growing Care at Home program.

“Caring for the behavioral health needs of older adults with skill and compassion is vital for this rapidly rising population,” says Adrienne Green, Director, Geriatric Services, Signature Health. “Signature Health has made a commitment to meet community needs in this area, and we are thankful for the United Way’s support to help us serve vulnerable Lake Countians in the comfort of where they call home.”

"This grant to Signature Health’s Care at Home program is a testament to our commitment to supporting comprehensive, compassionate care for older adults in Lake County. By bringing essential mental health services directly to their homes, we are not only improving access to care but also ensuring that our seniors receive the dignified and respectful support they deserve. We are proud to partner with Signature Health in this critical initiative," said United Way of Lake County President and CEO Dione DeMitro.

The Care at Home program delivers high-quality psychiatry, counseling and case management services directly to the homes of older adults—whether they reside in a private residence, assisted living facility, or nursing home. The combination of experienced clinicians who understand the unique needs of older adults, patient-centered care with personalized care plans, and 24/7 access to the clinical team brings peace of mind to families coping with serious mental health conditions.

The grant helps to fund the role of a geriatric care liaison to provide assistance to older adults and their caregivers and support the continued development, expansion and success of the Care at Home program.

"[The Care at Home Program] has made such a difference for me...My case manager has been with me every step of the way. When I see the nurse practitioner, it's immensely helpful. I wouldn't be able to do it with telehealth. I only have an old-fashioned phone. If I didn't have these people, I don't know where I'd be," shared a Care at Home patient.

As people age, they may experience changes in their mental health that can impact their quality of life. The importance of early recognition and treatment for behavioral and mental health issues in older adults—including dementia, insomnia, and mood disorder—is crucial, as early behavioral treatment can reverse or slow disease progression.

“While there are a wide variety of social services for older adults in Lake County, there are only limited resources for aging-specific mental health care,” added Green. “Signature Health is proud to be among the very few non-profit and community health centers in the county bringing specialized geriatric services to facilities, providing psychiatric care, and delivering these services in individuals’ homes.”

For more information about the Care at Home program, contact Adrienne Green at 440-578-8200 ext. 10171.

About Signature Health Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) that wants people to realize their highest potential. Through mental health, addiction recovery, primary care and dental services for patients of all ages, Signature Health serves more than 34,000 individuals annually at six outpatient and four residential locations in Ashtabula, Cuyahoga and Lake counties. Committed to becoming the most respected integrated behavioral health organization in the country, Signature Health increases access to care through telehealth, walk-in and evening hours, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information, visit SignatureHealth.org or call 440-578-8200.

Lake ADAMHS and Signature Health Announce Transition of Crisis Services in Lake County

Wed, 28 May 2025 12:00:00 Z

Mentor, OH – The Lake County Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board and Signature Health, Inc. are announcing a change in the delivery of crisis services in Lake County.

Effective June 13, 2025, Signature Health will assume operation of the Lake County Crisis Hotline, which provides 24/7/365 support to individuals in crisis. Additionally, mobile and community-based crisis services will shift to Signature Health effective June 6, 2025. These services will be available both at Signature Health locations (Willoughby and Painesville) and in various community settings, with hours of operation to be finalized and announced shortly.

“Signature Health has been a trusted part of the Lake ADAMHS provider network since 2009 and brings deep experience in delivering crisis care throughout Northeast Ohio,” said Kimberly Fraser, Executive Director of the Lake ADAMHS Board. “Our priority is maintaining a strong, accessible, and responsive crisis system for Lake County residents.”

Signature Health’s CEO Jonathan Lee added, “We are honored to assume this role in supporting Lake County and are committed to a seamless transition for those in need of immediate mental health or substance use support.”

As part of the Lake ADAMHS network of care—which includes 16 providers and more than 90 programs—Signature Health will continue to work closely with Lake ADAMHS to ensure that residents know how to access services during and after this transition. For information or referrals, individuals can call the Compass Line at 440-350-2000.

About the Lake County Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board: The Lake County ADAMHS Board plans, funds, monitors, and evaluates services available to residents who are living with mental illness and/or substance use disorders. For more information, visit our website at HelpThatWorks.us

About Signature Health, Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) that wants people to realize their highest potential. Through mental health, addiction recovery, primary care, dental and infectious disease services for patients of all ages, Signature Health serves more than 34,000 individuals annually at seven outpatient and four residential locations in Ashtabula, Cuyahoga and Lake counties. Committed to becoming the most respected integrated behavioral health organization in the country, Signature Health increases access to care through telehealth, walk-in and evening hours, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information, visit SignatureHealth.org or call 440-578-8200.

Signature Health Awarded $20,000 Grant from the United Way of Lake County to Support Mental Health Care at Home for Older Adults

Fri, 19 Jul 2024 09:45:21 Z

July 19, 2024—Mentor, OH—Signature Health is pleased to announce a generous $20,000 grant from the United Way of Lake County, which will bolster the organization’s growing Care at Home program.

The Care at Home program delivers high-quality psychiatry, counseling and case management services directly to the homes of older adults—whether they reside in an assisted living facility, nursing home or private residence. The combination of experienced clinicians who understand the unique needs of older adults, patient-centered care with personalized care plans, and 24/7 access to the clinical team brings peace of mind to families coping with serious mental health conditions.

The grant will partially fund the role of a geriatric care liaison to provide assistance to older adults and their caregivers and support the continued development, expansion and success of the Care at Home program.

For more information about the Care at Home program, contact Adrienne Green at 440-578-8200 ext. 10171.

About Signature Health Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) that wants people to realize their highest potential. Through mental health, addiction recovery, primary care, dental and infectious disease services for patients of all ages, Signature Health serves more than 34,000 individuals annually at seven outpatient and four residential locations in Ashtabula, Cuyahoga and Lake counties. Committed to becoming the most respected integrated behavioral health organization in the country, Signature Health increases access to care through telehealth, walk-in and evening hours, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information, visit SignatureHealth.org or call 440-578-8200.

Signature Health to Reopen Cleveland Residential Treatment Facility to Care for Individuals with Serious Mental Illness and Substance Use Disorder

Thu, 18 Apr 2024 14:02:55 Z

ORCA House to Expand Services at New Location; Supported by ADAMHS Board of Cuyahoga County & OhioMHAS American Rescue Plan Act Funding

April 18, 2024 — Signature Health announces the reopening of ORCA House in Northeast Ohio as a pivotal enhancement to the region's mental health and addiction services. The facility, now housed in a newly renovated, 24,000-square-foot space at the intersection of Prospect and E. 30th in Cleveland, features 36 beds and expects to begin accepting referrals the week of April 29. This expansion is made possible through funding support from Ohio Department of Mental Health & Addiction Services (OhioMHAS) American Rescue Plan Act (ARPA) funds and the Alcohol, Drug Addiction & Mental Health Services (ADAMHS) Board of Cuyahoga County.

With 16 beds dedicated to adults with serious mental illness, the mental health treatment floor will offer step-down care for patients discharged from inpatient psychiatric hospitalization, as well as step-up care for individuals not needing hospitalization but requiring monitored residential treatment. Services include behavioral health assessments, case management, peer support, psychiatry, nursing, and individual and group counseling with an emphasis on Mental Health Day Treatment groups.

“We are well-positioned at ORCA House to welcome residents into a warm, structured environment that feels like home. Our approach centers on stabilizing symptoms, promoting individual growth and development, and supporting successful transition back into the community,” said Jonathan Lee, CE0 of Signature Health. “Strong collaboration with our funders and other partners has made this new community resource possible, to offer hope and the right level of compassionate care to individuals facing significant mental health and addiction challenges.”

Scott Osiecki, CEO of the ADAMHS Board of Cuyahoga County said, “I am grateful that Signature Health stepped-up to increase access to transitional residential treatment as part of our safety net that will assist in combating suicide and preventing re-hospitalizations. I am also thankful to OhioMHAS for providing the resources to establish this step-down/step-up facility in our community.”

The facility also anticipates the future opening of a 20-bed unit aimed at treating individuals with opioid use disorder or alcohol use disorder, with an emphasis on intensive group therapy and medication-assisted treatment (MAT). This unit also will provide ongoing medical care for residents discharged from the hospital who have co-occurring substance use disorder and endocarditis, which is a potentially fatal inflammation of the heart valves.

“Creating access for ORCA residents to receive high-quality treatment for both opioid use disorder and endocarditis in the same care facility represents a pioneering approach to integrated care that was identified by our local hospital systems and payers as a need in our community,” said Lee. “We have been fortunate to collaborate with CareSource on a care and reimbursement model aimed at reducing future hospitalizations and total cost of care.”

"Access to evidenced based treatment for Opioid Use Disorder, including medication assisted treatment, while receiving intravenous antibiotics for infective endocarditis is essential,” said Dr. Mark Reynolds, CareSource Enterprise Medical Director, Care Management. “CareSource is excited to work with Signature Health in bringing this innovative initiative to Northeast Ohio."

With deep roots in Cleveland since 1942, ORCA House is one of the oldest African American-founded centers for substance use disorder in the country. It became part of Signature Health in 2018, and ORCA’s former location on E. 89th Street closed in 2020 due to the COVID-19 pandemic and need for renovation.

In addition to over $1 million in ARPA and ADAMHS Board funding, additional support for ORCA House was provided by the Cleveland Foundation and two of its affiliated funds, the Higley Fund and the Thatcher Family Fund.

The average length of stay at ORCA House is expected to be 30 to 90 days, with around-the-clock coverage from nurses and residential care specialists. For more information on referring to ORCA House, visit https://www.signaturehealthinc.org/locations/residential-facilities/orca-house/

April 19 Ribbon-Cutting Invitation

Members of the media are invited to attend a ribbon-cutting ceremony:

Friday, April 19, 2024, 11:30am-2pm

Remarks/ribbon-cutting at noon

ORCA House, 3001 Prospect Ave. E., Cleveland, OH

To RSVP, please contact Allie Morana at 440-487-0584 or amorana@shinc.org. B-roll footage, sound bytes and photos will be available following the event.

About Signature Health

Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) that wants people to realize their highest potential. Through mental health, addiction recovery, primary care, dental and infectious disease services for patients of all ages, Signature Health serves more than 32,000 individuals annually at seven outpatient and four residential locations in Ashtabula, Cuyahoga and Lake counties. Committed to becoming the most respected integrated behavioral health organization in the country, Signature Health increases access to care through telehealth, walk-in and evening hours, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information, visit SignatureHealth.org or call 440-578-8200.

About ADAMHS Board of Cuyahoga County

The Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County is responsible for the planning, funding and monitoring of public mental health and addiction treatment and recovery services delivered to the residents of Cuyahoga County. Under Ohio law, the ADAMHS Board is one of 50 Boards coordinating the public mental health and addiction treatment and recovery system in Ohio. The Board is a quasi-independent part of county government, governed by a volunteer Board of Directors. The Board contracts with provider agencies to deliver services that assist clients on the road to recovery.

Media Contacts

Signature Health

Allie Morana, 440-487-0584

amorana@shinc.org

ADAMHS Board of Cuyahoga County

Clare Rosser, 216-316-5759

rosser@adamhscc.org

Signature Health to Open New, Larger Willoughby Health Facility on Nov.13

Thu, 02 Nov 2023 10:05:11 Z

The New Construction on Mentor Avenue Will Serve 11,000 Patients Annually with Integrated Behavioral Health, Medical and Pharmacy Services

(Willoughby, OH): Signature Health, a Federally Qualified Health Center (FQHC) with a 30-year history serving Lake County, will move its Willoughby community health center staff and services to a brand new 44,000-square-foot facility located at 38876 Mentor Avenue.

Signature Health’s outpatient offices currently located at 38882 and 38879 Mentor Avenue will close permanently on Thursday, November 9, and patients will begin receiving care at the new center on Monday, November 13.

“The ever-growing demand for high-quality community behavioral health care means we must continue investing in healing spaces and enriching experiences to attract and retain engaged team members and patients,” said Jonathan Lee, CEO and founder of Signature Health. “Our longstanding commitment to serving vulnerable Lake County families is steadfast, and the opening of this new health center signals a persisting focus on whole-person care quality and access for decades to come.”

The two-story, larger facility is set back from Mentor Avenue, with wooded views, a patio area, aesthetic stone finishes and expansive lobbies. It includes:

More office space for a growing mental health and addiction recovery team including counselors, psychiatry providers, nurses and case managers
Seven medical exam rooms for primary care, sexual and reproductive
health, and infectious disease services
Six large meeting spaces for a variety of group therapy offerings
Treatment spaces specially outfitted for Parent-Child Interaction
Therapy (PCIT, coming soon), as well as for patients with autism or
neurodivergence
Spacious areas for in-house pharmacy and laboratory services

The new facility sits on an 11-acre property that is owned by Signature Health and has the potential for future expansion.

Signature Health employs around 200 staff in the Willoughby office. Clinical and non-clinical job seekers can browse for opportunities and learn more about Signature Health’s culture and comprehensive benefits package at https://www.signaturehealthinc.org/careers/.

Check out this video from the ribbon-cutting ceremony of the new, larger Willoughby health center.

About Signature Health

Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) that wants people to realize their highest potential. Through mental health, addiction recovery, primary care and infectious disease services for patients of all ages, Signature Health serves more than 32,000 individuals annually at nine outpatient and residential locations in Ashtabula, Cuyahoga and Lake counties. Committed to becoming the most respected integrated behavioral health organization in the country, Signature Health increases access to care through telehealth, walk-in hours, evening appointments, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information, visit SignatureHealth.org or call 440-578-8200.

Media Contact: Allie Morana, amorana@shinc.org, 440-487-0584

Signature Health Launches Patient Navigation Services to Support Care Coordination and Treatment Access for Northeast Ohio Individuals with Behavioral Health Needs

Wed, 02 Nov 2022 10:15:55 Z

More than $500K in funding from Anthem Blue Cross and Blue Shield Foundation and the Lake County Alcohol, Drug Addiction, and Mental Health Services (ADAMHS) Board addresses care gaps through patient navigation services.

November 2, 2022: Signature Health now offers patient navigation services to further support individuals who have taken the first step in seeking treatment for a mental health and/or a substance use disorder (SUD). The new program is supported through grant funding from two organizations.

Signature Health’s growing team of patient navigators—which also includes personnel support from AmeriCorps—outreaches to newer patients, to offer personalized support, education, care coordination, and resources to address the impact of social determinants of health. Navigators are trained to understand systemic barriers to health care and support members of historically marginalized communities, including patients of color, patients with disabilities, and low-income patients.

According to SAMHSA’s 2020 National Survey on Drug Use and Health, approximately 73.8 million Americans (more than 29%) had a mental illness and/or substance use disorder, illustrating the importance for programs like this to support patients in successfully navigating their treatment needs.

“Our agency data and experience in behavioral health care tells us that patients who reach their seventh appointment are more likely to stay engaged with treatment and see long-term, positive health outcomes,” said Jonathan Lee, CEO, Signature Health. “However, many people reach out for help but lose the courage to follow through before we see them even the first time. By including dedicated Patient Navigators as part of the care team, we’re able to provide higher-touch, concierge-like services to help our newer patients better understand the programs available to them, and drill down into any barriers that pose a risk to the individual disengaging with the treatment they need. We are deeply appreciative of the grant funding provided by Anthem Blue Cross and Blue Shield Foundation and the Lake County ADAMHS Board. This funding allows us to build out a passionate team of patient navigators and further protect against disengaged patients falling through the cracks.”

Anthem Blue Cross and Blue Shield Foundation has awarded Signature Health $350,000 over three years to fund navigation services for patients living with SUD, to support access to treatment and lifelong recovery. This grant is part of a larger Anthem Blue Cross and Blue Shield Foundation investment of up to $30 million over the next three years across the nation—with nearly $1.1 million in Ohio—to promote equity in mental health, particularly for people with SUD.

“We know a more personalized approach to improving health lies within our communities and we are grateful to work alongside Signature Health to provide meaningful solutions to achieve better health and to advance health equity,” said Dr. Benjamin Boche, Anthem Blue Cross and Blue Shield’s Medicaid Behavioral Health Medical Director in Ohio. “By acknowledging the physical, behavioral, and social drivers of health as they relate to substance use disorders, the Anthem Blue Cross and Blue Shield Foundation, along with our community partners, are positioned to provide real progress for those that may be facing challenges.”

The Lake County ADAMHS Board has awarded Signature Health $180,000, also in support of patient navigation services for behavioral health and primary care patients, with a focus on integrated care.

Kim Fraser, Lake County ADAMHS Board Executive Director said, “When we reviewed the proposal, immediately we saw the potential benefits, including ease of navigation and an increased likelihood that individuals in need will continue vital recovery services, leading to better long-term results. This is a great first step toward increasing success rates and providing better care to those in Lake County.”

About Signature Health

Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) providing mental health, addiction recovery, primary care and infectious disease services to patients of all ages. With 10 outpatient and residential locations in three Northeast Ohio counties (Ashtabula, Cuyahoga and Lake), Signature Health primarily serves Medicaid and Medicare patients and offers a sliding fee scale based on household income for patients without insurance. Committed to putting good health within reach of all our community members, Signature Health increases access to care through telehealth, walk-in hours, evening appointments, transportation support, on-site laboratories, and on-site pharmacies with free mailing and delivery options. For more information about Signature Health, visit  SignatureHealth.org or call  440-578-8200. 

Media Contact: Allie Morana, amorana@shinc.org, 440-487-0584

Signature Health to Open New Painesville Location for Behavioral Health and Medical Services

Wed, 20 Apr 2022 12:00:00 Z

The new location at 54 S. State St. will open for patient care on Monday, May 9

April 20, 2022: Signature Health, a Federally Qualified Health Center (FQHC), will open a new, larger Painesville facility for outpatient care on Monday, May 9, 2022. Its current office at 462 Chardon St. in Painesville will close on Thursday, May 5, and staff will move to the fully renovated, new facility at 54 S. State St.

“Signature Health is proud to serve the Painesville community and increase access to high-quality, much-needed health care services,” said Jonathan Lee, CEO, Signature Health. “This beautiful new downtown location will make it easier for community members to address their behavioral health or medical concerns. We’re focused on removing barriers and continuing to expand our services to meet the evolving needs of this vibrant community.”

The three-story, 27,000-square-foot building will offer integrated care for patients of all ages, including mental health, addiction recovery, primary care, and infectious disease services. This includes:

Individual, couples, family and group counseling
Psychiatry services
An Intensive Outpatient Program (IOP) for substance use disorder (SUD)
Case management
Primary care, for newborns through seniors
Sexual and reproductive health services
Prevention, free screening and treatment of infections including hepatitis C and HIV
On-site lab services
Walk-in assessments for new patients
An on-site pharmacy that is expected to open in summer 2022

“The City of Painesville is very excited about the grand opening of Signature Health’s new facility,” said Painesville City Manager Doug Lewis. “It is truly innovative thinking to combine so many services in one location while filling some of the health care gaps in our community. We appreciate Signature Health’s investment in Painesville and look forward to a great working relationship.”

Signature Health receives funding and support from the Lake County Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board. ADAMHS Executive Director Kimberly Fraser said, “We’re very proud to have Signature Health as a part of our ADAMHS system. The agency enjoys a well-earned reputation for outstanding services and smart management. We’re confident this new and expanded presence in Painesville will be another important step for Signature Health, and significant benefit for our community.”

The new location offers ample free parking and easy access to Laketran bus routes 1, 4, 5 and 9. Signature Health primarily serves Medicaid, Medicare and uninsured patients, regardless of their ability to pay. A sliding fee scale program is available based on household income.

Signature Health also plans to launch dental services at the new Painesville facility in late 2022, thanks in part to a grant from the Delta Dental Foundation. “Oral health is an integral component of the whole-person care community health centers like Signature Health provide,” said Holli Seabury, EdD, executive director of the Delta Dental Foundation. “We’re proud to play a small part in creating a new dental home for the Painesville community.”

About Signature Health 

Founded in 1993, Signature Health is a Federally Qualified Health Center (FQHC) providing mental health, addiction recovery, primary care and infectious disease services to patients of all ages, regardless of ability to pay. With 11 locations in three counties across Northeast Ohio, Signature Health primarily serves Medicaid and Medicare patients and offers a sliding fee scale based on household income for patients without insurance. Committed to putting good health within reach of all our community members, Signature Health increases access to care through walk-in hours, transportation support, on-site laboratories, and on-site pharmacies with mail and delivery options. For more information about Signature Health, visit SignatureHealth.org or call 440-578-8200. 

Signature Health’s New Mobile Clinic Will Bring Free Naloxone and Opioid Overdose Education to Residents Across Ashtabula County

Wed, 23 Mar 2022 16:23:09 Z

Beginning March 25, the Mobile Clinic Will Be Available on Fridays at Designated Community Locations in Ashtabula, Conneaut, Andover, Orwell and Jefferson.

March 23, 2022—Signature Health will debut a mobile clinic in Ashtabula County on Friday, March 25, which will make its first stops at St. Paul’s Lutheran Church in Jefferson, from 9 a.m. to 11:30 a.m., and at G.O. Community Development Corporation in Ashtabula, from 12:30 to 3 p.m.

The mobile clinic will offer free naloxone nasal spray and opioid overdose awareness and education for residents of Ashtabula County. Community members can “walk up” to the van at designated times and locations, to learn about how to recognize an opioid overdose and administer naloxone. Visitors will walk away with a free naloxone kit, which is medicine that can save someone’s life if they are overdosing on opioids—whether it’s a prescription opioid, heroin, or a drug containing fentanyl.

Signature Health mobile clinic staff also will be available to educate community members about addiction resources and medications for the treatment of opioid use disorder. They can help connect individuals with other services that Signature Health offers at its office on Main Street in Ashtabula (and through telehealth), including primary care, behavioral health, and infectious disease services.

In the future, Signature Health expects to expand the services that are available through the mobile clinic. Please visit SignatureHealthInc.org/Mobile for the latest information on services offered.

Mobile Clinic Schedule – Free Naloxone Fridays

First Friday of the Month (begins April 1)

Conneaut Human Resources Center, 327 Mill Street, Conneaut, OH 44030

9:00 - 11:30 AM

Ashtabula Public Library, 4335 Park Ave., Ashtabula, OH 44004

12:30 - 3:00 PM

Second Friday of the Month (begins April 8)

First United Methodist Church, 181 S Main St., Andover, OH 44003

9:00 - 11:30 AM

Country Neighbor, 39 S Maple St., Orwell, OH 44076

12:30 - 3:00 PM

Third Friday of the Month (begins April 15)

Ashtabula Public Library, 4335 Park Ave., Ashtabula, OH 44004

9:00 - 11:30 AM

Fourth Friday of the Month (begins March 25)

St. Paul’s Lutheran Church, 89 E Satin St., Jefferson, OH 44047

9:00 - 11:30 AM

G.O. Community Development Corporation, 3703 Station Ave., Ashtabula, OH 44004

12:30 - 3:00 PM

Please visit SignatureHealthInc.org/Mobile for the latest schedule. We expect to add a location in Geneva.

Signature Health’s mobile clinic was made possible by the HEALing Communities Study, an initiative launched by NIH and the Substance Abuse and Mental Health Services Administration (SAMHSA) to test the integration of prevention, overdose treatment, and medication-based treatment in select communities hard hit by the opioid crisis. For more information about the HEALing Communities Study in Ohio, visit https://healingcommunitiesstudy.org/sites/ohio.html.

About Signature Health Founded in 1993, Signature Health Inc. is a Federally Qualified Health Center (FQHC) providing mental health, addiction recovery, primary care, and infectious disease services to patients of all ages. With 11 locations in three counties across Northeast Ohio, Signature Health accepts Medicaid and Medicare insurance, and offers a sliding fee scale based on household income. With the mission to put good health within reach of all our community members, Signature Health increases access to care through walk-in hours, financial assistance programs, transportation support, on-site laboratories, and on-site pharmacies with mailing or delivery options. For more information about Signature Health, visit SignatureHealth.org or call 440-578-8200.

Signature Health Ashtabula Invites Public Comments on Upcoming Renovation and Expansion Plans

Fri, 21 Jan 2022 12:00:00 Z

Signature Health Ashtabula, which occupies the six-story “old Hotel Ashtabula” at 4726 Main Avenue, is designated as a historic property. The building stood vacant for several years before Signature Health leased, renovated and opened the space in 2014 to serve the community through outpatient behavioral health and primary care services. Now, Signature Health is planning new renovations to the building’s 1st, 5th and 6th floors.

“We are committed to preserving the building’s beloved charm while updating and expanding the space to better serve our patients, and meet the growing needs of the Ashtabula community,” said Jonathan Lee, CEO, Signature Health. “The iconic marble staircase, arched windows, high lobby ceilings, and mosaic tile on the first floor, and ballroom on the second floor, will all be preserved. Many locals have fond memories in this historic building, from proms or weddings when it was Hotel Ashtabula, and we’re proud to be part of the fabric of the community in this way.”

On the first floor, renovation plans include expanding the on-site pharmacy and lab areas. To allow for this, primary care services will relocate to the sixth floor.

The now-vacant fifth floor will transform into 6,000 sq. ft. of space dedicated to child and family counseling and a new service called Parent-Child Interaction Therapy (PCIT).

The now-vacant sixth floor will transform into 6,000 sq. ft. of space dedicated to primary care services, including nine exam rooms, two nurses stations, provider work space, a lab, and reception/waiting areas.

The renovation project is expected to begin in May 2022.

As part of Signature Health’s process, the public is invited to voice any concerns over this project plan. If you have any comments about the renovation’s possible effect on this historic property, please email SH-Marketing@shinc.org no later than February 21, 2022.

Signature Health Expands Free Screening Services with Walk-In Testing for Sexually Transmitted Infections (STIs/STDs)

Tue, 07 Dec 2021 10:50:19 Z

(Mentor, OH): Thanks to a grant from the Ohio Department of Health, Signature Health is expanding its free, walk-in infectious disease screening services to include testing for four sexually transmitted infections (STIs/STDs): gonorrhea, chlamydia, syphilis, and trichomoniasis. This new offering was first made available to existing Signature Health patients in early August and will launch for community members on Monday, December 6. The STI screenings will be available at Signature Health’s Lakewood office, 14701 Detroit Ave., Lakewood, OH 44107, and Signature Health’s Willoughby office, 38882 Mentor Ave., Willoughby, OH 44094, during certain dates and times.

To aid in offering rapid, walk-in STI testing, Signature Health has acquired two binx io machines. This innovative piece of equipment tests and provides results for chlamydia and gonorrhea in approximately 30 minutes, so an individual leaves the office knowing their status and any prevention or treatment next steps. Signature Health is currently one of the only organizations in the state of Ohio to offer this type of testing. Testing for gonorrhea and chlamydia is done through urine analysis or a self-administered vaginal swab; testing for syphilis is done through blood with a finger stick; and trichomoniasis is tested through a self-administered vaginal swab. All tests are available to individuals 15 and older.

“Signature Health is a Northeast Ohio leader in offering accessible infectious disease care to our community members,” says Sarah Hoehnen, DO, Medical Director of Infectious Disease at Signature Health. “In addition to sharing a positive or negative result, our prevention counselors provide resources and can link people with treatment or prevention services, often that same day if needed.”

This STI screening program supplements the free, rapid, walk-in HIV and hepatitis C testing that Signature Health already has in place for community members and patients. Depending on the combination of screenings received, all results are typically available on the same day, often in as little as 30 minutes. The organization’s infectious disease providers offer PrEP and PEP for HIV prevention, as well as expedited treatment for anyone who tests positive for HIV, hepatitis or STIs.

Everyone should be screened for HIV and hepatitis C at least once. Everyone who has ever been sexually active should be screened for sexually transmitted infections, which are particularly common among people ages 15 to 24.

For a full calendar of STI/HIV/Hep C walk-in screening locations, dates and times, visit SignatureFreeTest.org. You also can call 440-578-8200.

To better understand what to expect when receiving free testing services from Signature Health, watch this video.

Click here for more information about Signature Health’s infectious disease services.

Signature Health Welcomes Christine Boulden as Chief Nursing Officer

Mon, 04 Oct 2021 12:00:00 Z

(Mentor, OH): Signature Health is excited to announce the addition of Christine Boulden as Chief Nursing Officer. In her role, Christine will be responsible for providing leadership, direction, and administration of all nursing care activities, nursing practice, nursing education, and clinical lab services across the organization. As a member of the senior leadership team, she will contribute to the strategic initiatives of the organization, including growing and developing existing service lines and identifying new service line and program opportunities.

Christine joins the organization with more than 20 years of experience in hospital settings, leading teams in the areas of quality and performance improvement, risk management, patient safety, financial administration, and regulatory compliance.

Most recently, she served as Summa Rehab Hospital’s Director of Quality and Risk Management/Safety Officer, preceded by nursing and patient services leadership roles at Cleveland Clinic Akron General and Summa Health System. Prior to those positions, she worked as a hospital-based Registered Nurse for eight years, including some experience as a psychiatric nurse early in her career. Christine holds an M.S. in Nursing Leadership and Management from Walden University, a B.S. in Nursing from Kent State University, Nurse Executive Certification (NE-BC), Certification as a Healthcare Accreditation Professional (HACP), and Certification as a Professional in Health Care Risk Management (CPHRM).

"I am so honored to have Christine join our senior leadership team here at Signature Health,” exclaims Jonathan Lee, CEO of Signature Health. “I have no doubt that she will elevate our nursing teams to new levels of exceptional care for our patients and develop her colleagues into strong leaders."

Christine began her new role as Signature Health’s Chief Nursing Officer on Monday, Sept. 27, 2021.

HIV and Hep C Testing Resumes

Mon, 13 Jul 2020 12:00:00 Z

Cleveland-based Signature Health, a health center providing primary medical care, infectious disease, behavioral health, and substance use disorder services is offering free HIV and hepatitis C testing at six Signature Health locations, and the LGBT Community Center of Greater Cleveland. The program began last year and was temporarily on hold due to COVID-19. Available Monday-Friday, Signature Health will provide this free, confidential HIV and hepatitis C testing on a walk-in basis at their Lakewood, Beachwood, Maple Heights, Willoughby, Painesville, Ashtabula locations, and at the LGBT Community Center of Greater Cleveland. For the full testing schedule, please see the website. One does not have to be a patient and an appointment is not necessary. To preserve confidentiality, anyone desiring a test should simply ask for “free testing” at the check-in window. The testing is free thanks to funding provided by the Cuyahoga County Board of Health, Ohio Department of Health, and HRSA. Please note, Signature Health is following COVID-19 safety precautions, as recommended by the state.

Infectious Disease Director at Signature Health, Dr. Sarah Hoehnen, explains the importance of this initiative—“HIV is both treatable and preventable. Getting healthy and staying healthy all starts with a test. If a patient does not have HIV infection, medication is available that can dramatically reduce their risk of acquiring HIV. If a patient does have an HIV infection, treatment can help them live a long and healthy life,” said Dr. Hoehnen.

Program Details

• Free HIV and hepatitis C screening and testing

• The test is a quick finger stick with results in 20 minutes

• One does not have to be a patient, nor become a Signature Health patient

• Same- or next-day Infectious Disease appointments are available for individuals who test positive for HIV

• Connection to care is available for STI testing, medication to prevent HIV (PrEP), and hepatitis C

• A risk assessment screening will be completed prior to testing. Individuals at high risk for HIV will be offered a rapid HIV test. Connection to other resources will be offered for individuals at low risk.

Individuals at high risk for HIV should be tested at least annually for HIV, and the CDC recommends that every person be tested once their lifetime. See website for more details on HIV risks. For information regarding free HIV and hepatitis C testing at Signature Health: www.signaturefreetest.org, or call 440-578-8200.

About Signature Health Founded in 1992, Signature Health Inc. is a community-based agency providing primary medical care, infectious disease, mental health, and substance abuse services to people of all ages. With six locations across Northeast, Ohio, Signature Health is dedicated to both their staff and the communities they serve by offering their patients only the highest quality services. Through walk-in assessments at all of their locations, they are able to help clients when they “Need Help Now.” Signature Health is designated a Federally Qualified Health Center (FQHC), which allows them to not only focus on behavioral health, but also on the general health and wellness of people. As a result, Signature Health continues to grow and expand their primary care service offerings. Additionally, they accept Medicaid and Medicare, as well as a sliding scale. For more information about Signature Health, visit www.signaturehealthinc.org or call (440) 251-3035.

Jonathan Lee, CEO, Writes an Open Letter Regarding Social Justice for African Americans and the Black Lives Matter Movement.

Thu, 18 Jun 2020 12:00:00 Z

Open Letter to the Signature Health Community

With the death of George Floyd and the ensuing national protests there have been calls from Signature Health team members, and others, for me to make a public statement, among other actions, to express Signature Health’s support for ending systemic racism, police brutality and supporting the Black Lives Matter movement.

I have purposely been outwardly silent, allowing and encouraging other voices to finally join this crucial conversation. Signature Health has been in the fight for what seems like forever. For too long the vast majority of the other members of our community have not focused on this struggle. Now that so many other people, organizations and leaders have begun to focus on systemic racism, stigma, and race related health disparities, and have joined us in this fight, I feel a sense of hope that together we have the opportunity to finally make meaningful progress on these issues. Since then there have been additional tragedies, including today’s article on Cleveland.com about a local African American man living with mental illness who was jailed for five months after being assaulted by Garfield Hts. police officers, that have brought all the anger and pain and struggle to a new crescendo, and I will no longer remain silent.

It has been so enraging that it takes repeated tragedy to get us all to finally see and to care. For systemic racism, it wasn’t until we saw yet another video of another person who was suffocated to death at the hands of a police officer. For the opiate epidemic, it wasn’t until thousands of young white kids started filling up the morgues after overdoses that we began to invest in treatment and started viewing addiction as a health issue and not a criminal one. How many babies have to die before we get serious about the infant mortality problem in our African American Community?

Let there be no doubt that Signature Health always has and always will fight for the rights and dignity of African Americans, and other stigmatized groups. We don’t say this now, nor do this, because it is the topic of the day. We have been in this fight from our very founding. It is a part of our core reason for existence.

We choose to take the enraging feelings and tragedy and turn them into resolve and action. We will continuously address the health disparities found in our community that lead to shorter lifespans and more chronic disease for our African American community members. We resolve to be a part of first responder teams to send mental health professionals to situations that are clearly needing our expertise. We will continue to be a part of educational programs to help lift people out of poverty. We will continuously focus on inclusion and stigma reduction with our staff, our patients, and our community, permanently. And we will continue to invite people to join us in this mission. Signature Health is a safe place for African Americans, people living with mental illness, and other stigmatized groups to work, to get the care they need, and to thrive and our resolve is to make the entire community just as safe.

Jonathan Lee, CEO

Coronavirus Testing in Ashtabula

Wed, 15 Apr 2020 12:00:00 Z

Ashtabula, OH (April 15, 2020)- Northeast Ohio-based Signature Health, a community agency providing primary medical care, infectious disease specialty care, mental health, and substance abuse services, is now offering COVID-19 testing at our Ashtabula location, 4726 Main Ave., Ashtabula, OH 44004.

Signature Health is now offering testing to our patients, Monday, Wednesday, and Friday between 9am and 11 am. The testing will occur in a designated area in the parking lot. If someone is not currently a patient of Signature Health, he or she can call our COVID-19 hotline at 440-578-8203 Monday-Friday, from 9am to 5pm to speak with a triage RN. “We’re doing everything within our power to offer resources for the Ashtabula community regarding COVID-19,” said Signature Health CEO, Jonathan Lee. “We chose our Ashtabula location as our first to offer coronavirus testing because there are fewer testing locations in Ashtabula County and transportation can be a barrier.”

Signature Health Chief Medical Officer, Dr. Libbie Stansifer, confirms that Signature Health continues to adapt quickly to serve our community. “Offering testing is the next logical step for us. Over the past several weeks, our leadership team has been consulting with local and federal health officials regarding COVID-19 and discussing anticipated community needs. We quickly established telemedicine services, pharmacy delivery and curbside pick-up, and a COVID-19 hotline with triage RN’s,” said Dr. Stansifer.

Dr. Sarah Hoehnen, Signature Health Director of Infectious Disease, adds, “We are eager to offer testing in Ashtabula. I think the important message to share right now is that we are here for the community and always will be.” Getting scheduled for a test is a simple. For patients already coming to Signature Health for primary care, the first step is talking with their doctor to determine if they should be tested. For people not currently coming to Signature Health, they can call the COVID-19 hotline 440-578-8203 and speak with a triage nurse.

Patients of Signature Health can learn more about COVID-19 by continually checking our website at www.signaturehealthinc.org/coronavirus. Please contact us further with questions, concerns, or to speak to a Signature Health media representative. About Signature Health Founded in 1992, Signature Health Inc. is a community-based agency providing primary medical care, mental health, and substance abuse services to people of all ages. With six locations across Northeast, Ohio, Signature Health is dedicated to both their staff and the communities they serve by offering their patients only the highest quality services. Through walk-in assessments at all of their locations, they are able to help clients when they “Need Help Now.” Signature Health is designated a Federally Qualified Health Center (FQHC), which allows them to not only focus on behavioral health, but also on the general health and wellness of people with behavioral health issues. As a result, Signature Health continues to grow and expand their primary care service offerings. Additionally, they accept Medicaid and Medicare. For more information about Signature Health, visit www.signaturehealthinc.org or call (440) 251-3035. Follow us on Facebook, Instagram, Twitter, LinkedIn #WhenYouNeedHelpNow strong text

Signature Health Providing Free Flu Vaccines for Children

Wed, 08 Jan 2020 12:00:00 Z

Cleveland, OH (January 8, 2020)- Signature Health is now providing free vaccines for children, including the flu shot, through their Free Vaccines for Children program.

The Vaccines for Children (VFC) program is a federally-funded program overseen by the Centers for Disease Control and Prevention (CDC). Locally, the program funds are administered by the Ohio Department of Health.

Any child from birth through 18 years of age is eligible to receive a VFC-supplied vaccine if he/she meets at least one of the following criteria:

The child does not have health insurance.
The child is enrolled in Medicaid (including Medicaid HMOs).
The child is an American Indian or Alaskan Native.
The child has health insurance that does not pay for vaccine (applicable only to children attending a Federally Qualified Health Center (Signature Health), Rural Health Clinic or local health department).

The flu shot, along with other common vaccines, are offered free of charge to eligible children at all Signature Health locations across Northeast, Ohio. Adults may also get the flu shot (along with other necessary vaccines) at Signature Health. We accept Medicare and Medicaid and bill on a sliding scale fee for adult vaccines. Patients can call us at (440) 578-8200 to learn more, or schedule an appointment.

To avoid getting the flu, please refer to the below tips and quick informational video from our Director of Primary Care, Dr. Todd Wagner:

https://youtu.be/G0B4KBhhkww

Tips to avoid getting the flu:

Get the flu shot. Getting vaccinated is the single most important thing you can do to avoid getting the flu this season. We recommend patients get the flu shot starting in October, but it’s never “too late” to get the shot. Flu season starts in November, peaks in January and February, and cases have even been reported into the month of May.
Wash your hands thoroughly, and more often! The flu can be spread indirectly. For example, if someone coughs in their hand and opens the microwave door in your lunch room, and then you touch the microwave door, you could be at risk. It’s especially important to wash your hands before or after eating, after coughing (if you can remember, it’s best to not cough directly into your hands), and of course after using the restroom.
Minimize touching your face. Germs can easily spread by touching your eyes, nose, or mouth- and most of us do this without even realizing it. Try and be extra conscious to avoid this area, especially during flu season.
Disinfect common surfaces. Viruses that cause the cold and flu can live on common surfaces such as phones, door knobs, countertops, computer keyboards, etc. for up to 72 hours.
If at all possible, stay home if you are feeling sick. It may be tempting to go into work and push through your symptoms, but this is also a great way to spread the flu to your co-workers.

To schedule an appointment for vaccines, click here.

About Signature Health

Founded in 1992, Signature Health Inc. is a community-based agency providing primary medical care, mental health, and substance abuse services to people of all ages. With six locations across Northeast, Ohio, Signature Health is dedicated to both their staff and the communities they serve by offering their clients only the highest quality services. Through walk-in assessments at all of their locations, they are able to help clients when they “Need Help Now.” Signature Health is designated a Federally Qualified Health Center (FQHC), which allows them to not only focus on behavioral health, but also on the general health and wellness of people with behavioral health issues. As a result, Signature Health continues to grow and expand their primary care service offerings. For more information about Signature Health, visit www.signaturehealthinc.org or call (216) 766-6080.

Signature Health Awarded $300,000 Grant to Provide Dental Services in Ashtabula, Ohio

Fri, 20 Sep 2019 12:00:00 Z

Cleveland, OH (Sept. 20, 2019) - Cleveland-based Signature Health, a community agency providing primary medical care, mental health, and substance abuse services, is thrilled to announce they have been selected as one of 300 national grant winners by the Health Resources Service Administration (HRSA) to provide dental services in under-serviced areas.

The $300,000 grant awarded to Signature Health will allow them to provide dental services in Ashtabula, OH, an area with a severe dental service shortage. As a Federally Qualified Health Center (FQHC) since 2016, Signature Health has been able to expand their services beyond mental and behavioral health to include primary care. The addition of dental services at the Ashtabula facility adds yet another level to care and enables each patient that walks through the doors at Signature Health to be treated comprehensively.

CEO of Signature Health, Jonathan Lee, explains the importance of this dental grant- “The grant we received from the HRSA to provide dental services in Ashtabula really speaks to our agency’s mission of putting good health within reach of all our community members by providing comprehensive health care services,” said Lee. “At the end of the day, our vision is a community without health disparities, and this grant takes us one step closer to achieving that.”

Signature Health accepts both Medicaid and Medicare. According to the American Dental Association, only 38% of dentists in the U.S. accept Medicaid or Medicare. Being able to offer dental services in the Ashtabula community, and accepting a variety of payment options, will create a life-changing opportunity for Signature Health patients. In addition, patients who do not have insurance are billed based on a sliding income scale and those who choose to pay in full at the time of their appointment receive a 50% discount.

Signature Health plans to begin using their grant dollars beginning January of 2020 and hopes to start offering dental services by this time next year.

Signature Health Inc. Now Offering Free HIV Testing in Cleveland-Area Communities

Mon, 22 Jul 2019 12:00:00 Z

Cleveland, OH (July 22, 2019) - Cleveland-based Signature Health, a community agency providing primary medical care, mental health, and substance use services is now offering free HIV testing at Signature Health locations.

Available Monday-Friday, from the hours of 9am-4pm, Signature Health will host this free, confidential HIV testing on a walk-in basis at their Lakewood, Ashtabula, Beachwood, Maple Heights, Painesville, and Willoughby locations (see website for full testing schedule). No appointment is needed to receive a free HIV test. To keep things confidential, individuals desiring a test should simply ask for “free testing” at the check-in window. Signature Health offers same-day visits for sexually transmitted infection (STI) screening and to discuss medication to prevent HIV (PrEP).

Infectious Disease Director at Signature Health, Dr. Sarah Hoehnen, explains the importance of this initiative—“HIV is both treatable and preventable. Getting healthy and staying healthy all starts with a test. If a patient does not have HIV infection, medication is available that can dramatically reduce their risk of acquiring HIV. If a patient does have HIV infection, treatment can help them live a long and healthy life,” said Dr. Hoehnen.

In addition to free HIV testing, Signature Health offers a variety of healthcare services including (but not limited to):

Counseling services (individual and family)
Addiction services (individual and group)
Assistance with transportation
Pharmacy on-site for convenience
On-site laboratory for quick results

Signature Health also offers assistance regarding insurance and finances so that each person seeking medical services can get the help they desire. These services include financial counseling, assistance in applying for Medicare/Medicaid, and providing discounted rates based on income (sliding scale).

If you would like to share more information with your readers regarding free HIV testing at Signature Health, please direct them to www.signaturefreetest.org, or they can call 440-578-8200 to learn more.

To learn more about Signature Health, visit: www.signaturehealthinc.org

Signature Health Bringing Life-Changing Mental Health Services to Lakewood

Fri, 15 Mar 2019 12:00:00 Z

Cleveland, OH (March 15, 2019) - Cleveland-based Signature Health, a community agency providing primary medical care, mental health, and substance abuse services to adults, adolescents, children, and families, is moving from their W. 25th location to Lakewood on April 1. Bringing with them a full spectrum of mental health and rehab/addiction services to the Lakewood community, Signature Health is dedicated to offering the highest quality and best practices available.

CEO, Jonathan Lee, anticipates a smooth transition- “At Signature Health, every decision we make is based on what is best for our clients and their well-being. Located in a convenient, safe community, the new building in Lakewood will provide additional space to receive treatment or attend group sessions, for an overall improved patient experience.” “We’re thankful to the city of Lakewood for welcoming us with open arms and we look forward to serving the west side,” said Lee.

The new facility, located at 14701 Detroit Ave., will host a variety of healthcare services including (but not limited to):

Individual, family, and couples therapy including EMDR therapy
Psychiatric services
Case management services
Medication-assisted treatment
Early childhood assessment and treatment

The Lakewood location will also include mental health groups for adults such as Anger Management Group, Grief Group, Women’s Group, and more. In addition, dual groups for adults will include an intensive outpatient program, ongoing recovery support, and an Alcoholics Anonymous client support group.

With the opening of this new facility, there will be 70 jobs, which will also enhance the Lakewood economy. Mike Summers, Mayor of Lakewood, comments- “Lakewood is most fortunate and thrilled that Signature Health is choosing to expand to our community. Our citizens need, and benefit from the ever-expanding healthcare choices available to them in their neighborhood. Signature Health’s excellent behavioral and primary care health are a much needed addition. “

*For the convenience of those utilizing services at Signature Health, there will also be an on-site pharmacy at this location.

To learn more about Signature Health, visit: https://www.signaturehealthinc.org/

For more information regarding services at Signature Health Lakewood call: (216) 766-6080