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Ohio Benefit Bank

The Ohio Benefit Bank (OBB) is an online program that promotes economic empowerment by helping low and moderate income Ohioans to file their tax returns for free. At the same time, the program assesses their eligibility for a range of critical tax credits and work supports, such as childcare, utility assistance and food assistance. These programs provide resources to individuals who may be having a hard time making ends meet, while boosting the money spent in our communities.

The OBB provides help with and/or access to:

  • State/Federal Income Tax Preparation and Electronic Filing
  • Earned Income/Child Care Tax Credits
  • Food Assistance (SNAP)
  • Women, Infants, and Children (WIC)
  • USDA Child Nutrition Programs
  • Healthcare Programs for Children and Families
  • Medicaid for the Aged, Blind, and Disabled
  • Medicare Premium Assistance
  • Child and Family Health Services (CFHS)
  • Bureau for Children with Medical Handicaps (BCMH)
  • Extra Help for Medicare Part D
  • Ohio's Best Rx

Signature Health, Inc. offers the assistance of trained counselors in Ashtabula, Garfield Heights and Willoughby to help with filing taxes and/or completing applications. OBB Counselors will walk you through the process of completing an application, help you understand which documents are necessary when applying for programs, and help navigate you through the follow-up instructions when necessary. In Ashtabula, OBB Counselors can also assist clients with completing applications for SSDI and SSI.

Applications can also be completed online at Ohio Benefit Bank Self-Serve (

Monday-Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Closed Saturdays, Sundays, and Holidays

Maple Heights:
Monday: 8:00am - 6:00pm
Tuesday: 8:00am - 8:00pm
Wednesday and Thursday: 8:00am - 9:00pm
Friday: 8:00am-5:00pm
Closed Saturdays, Sundays and Holidays

Monday-Thursday: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: 9:00am - 1:00pm
Closed Sundays and Holidays

The Benefit Bank is the registered trademark of Solutions for Progress, Inc. and that TBB, OBB and The Benefit Bank logo are the trademarks and service marks of Solutions for Progress, Inc. 

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“I have become a much better person and it is all due to the help of the wonderful people here at Signature Health.”
— Kren M.